Frequently Asked Questions

Will Pan teach me anything? How?

Oh, yes! At Hullabalu, we believe learning is a lifelong process that begins with the friends you make and the stories you immerse yourself in at a young age. In Hullabalu’s first interactive story series, The Adventures of Pan, all dialogue and narration appears with read-along text, setting the stage for early reading success and helping kids expand their vocabulary and imagination. Based on research, the characteristics that Pan and her friends display help encourage strong values and positive character in child development. Pan’s epic adventures distill the core values of leadership with integrity into a fantastical and enriching story that aims to guide kids toward a high-achieving life path.

How old should I be to play Pan?

Many of our fans are between the age of 4 and 8, but that doesn’t mean you’re ever too young or too old to play Pan! We encourage all ages to experience the world of Hullabalu.

Is there a right way to play Pan?

There is no right or wrong way to enjoy the Pan series! Hullabalu apps are specially created with a child’s touch in mind. When you play Pan, you’re in charge and can make the journey your own.

What if I can't read yet? Can I still play?

Of course! Pan and her friends narrate the story and help you navigate their adventure with verbal prompts.

Does Pan speak other languages?

Not yet, but she’s learning! We hope to add new language accessibility in the coming year. If there is a language that you’d like to see, please email us at hullo@hullabalu.com and let us know

Where can I buy Hullabalu apps?

Hullabalu apps are currently available in the Apple App Store.

Do Hullabalu apps have in-app purchases or advertisements?

Nope! Our apps are all self-contained and once you purchase an app, you won’t be prompted to buy anything else.

Which devices can I use with Pan?

Hullabalu’s apps are currently compatible with iOS 8 and higher, and can be played on iPhone and iPad

Can I play Pan on Android?

Not yet, but we hope to roll out to Android-compatible apps in the future!

Do I need headphones to play?

You don’t have to, but headphones do help to make the experience even better if you are playing Pan in a noisy place.

Do you share any personal information about me or my child when we use Hullabalu apps?

Absolutely not! We do not collect any information that could potentially be used to identify (directly or in context), locate, or contact any individual. You and your child’s privacy are our top concern. The only information we collect is strictly-anonymous data analytics, which includes type of device, location by city or region, duration of play, and engagement. The sole purpose of this information is to help us make our products even better for you. If you have any questions or concerns, please email us at support@hullabalu.com.

My app won't download. How do I fix it?

First, make sure you have a strong connection to the internet and that your device has enough memory to accommodate the download. If your connection is good and you have enough space on your device, the App Store might be to blame. We would suggest syncing your device to iTunes on your computer by plugging the device in, which should allow the download to restart and complete.

I don't hear sound when I play the apps. How do I fix this?

First, make sure that your mute switch (the sliding switch on the side of the device) isn’t placed in the “on” position. Unlike some other apps, the sound in Hullabalu apps only works if the device’s sound is on. So, even if you have your volume turned all the way up, the sound in our app won’t work unless the device’s sound is on.

Something's not working for me. What do I do?

Let us know and we’ll do our best to fix it! Please email us directly at support@hullabalu.com and we’ll be sure to get back to you within 24 hours.

What other apps does Hullabalu make aside from the Pan story apps?

We currently have two mini-games available in the App Store:
Pandagrams by Hullabalu and Dodgeballin’ by Hullabalu

How can I be the first to know when you make new apps?

We knew we liked you, eager beaver! You can subscribe to our newsletter so we can deliver our news straight to your inbox. You can also like us on Facebook, or follow us on Twitter and Instagram. We can’t wait to share what’s in store!

How often does Hullabalu release new apps?

We try to release something new or update our current apps every couple of months, so you and your family always have something to look forward to from us!

Where are Hullabalu apps made?

Hullabalu apps are proudly made by our small but mighty team working out of a tiny loft in the heart of SoHo in New York City.

What else do the folks at Hullabalu do?

Besides dream up new ways to delight and inspire kids? Well, we love to read, exercise, try new foods, and play games together. We’re a tight-knit group!

I have an idea or suggestion for Pan's next adventure! Can I share it with you?

Yes, please! We love to hear from Pan’s fans. Send your ideas and suggestions over to hullo@hullabalu.com.